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Privacy Policy

GENERAL TERMS AND CONDITIONS

By Using the Queen St Flower Co website to purchase our products you agree to our terms, conditions and disclaimers. The terms and conditions may be amended by Queen St Flower Co at anytime and such amendments would take immediate effect, any future use of this website after an amendment constitutes an agreement to abide and be bound to amended conditions.

General Disclaimer

To the extent permitted by law Queen St Flower Co accepts no responsibility for any loss suffered in connection with the use of this website, or for any loss or damage to goods occuring in transit or otherwise.
Guarantee

We stand by our service and our products, our aim at Queen St Flower Co is to provide our clients with impeccable service and satisfaction in the knowledge that they are purchasing quality products from a caring company. Queen St Flower Co is committed to supplying the best quality available in fresh cut flowers.
Refunds and exchanges

Although we are unable to exchange or efund floral gifts due to the pershable nature we are committed to supplying quality products and in the unlikely event that you are not completely satisfied we will certainly offer our clients options to determine the best solution to the problem.

Method of payment

We accept VISA, MasterCard and American Express.

All prices are displayed in Australian dollars and all prices shown include Goods and Service Tax (GST)

Cancellations

Queen St Flower Co cannot cancel any order that has already been made. If the cancellation request is made prior to the order being made up Queen St Flower Co will accept the cancellation and offer either an in store credit or full refund.

Transfer of ownership

On the sale or acquisition of Queen St Flower Co or its assets, any consumer information held by Queen St Flower Co at that time may be transferred to the purchaser/acquirer.

Private Policy

Queen St Flower Co recognises and values the importance of privacy protection. Personal information collected to provide our services and products such as email address, contact phone numbers, credit card details and physical addresses is used solely for the purpose of fulfilling/delivering orderes and will not be disclosed to a third party.